1.0 out of 5 starsDid not receive what was ordered
August 12, 2018
I have a subscribe & save for this. Should be #18 rolls. I haven't had a problem till the last shipment when I received 6 huge rolls instead of 18. These rolls are not convenient. They are so huge they don't work. And going from 18 rolls to 6 does not work. They should not be able to substitute different products if you are paying for a monthly membership for a certain product.
Our rolls should deliver a gentle touch and a great clean! If you haven't already, we suggest ordering a Roll Extender. This is a great addition to any bathroom, and will help you accomodate the perfect size roll for you. When you can, please give us a call at (800) 777-1410. We're happy to help you further!
No mess is our goal! We know the softer the TP, the more the chance of lint building up, and we have processes in place which should help with it. To hear you’re seeing little pieces isn’t what we’d want and we’re here to help. Could you give us a call at 1(800) 777-1410? We've got your back!
I love the idea of a larger roll of paper. My only recommendation would be a direct line to get a toilet paper extender. Charmin does offer one to each household but like most people we have more than one bathroom.
Love the charmin soft series. These were the mega mega rolls which don’t fit in my bathroom holder. Need to buy the mega rolls for that bathroom. I wouldn’t buy a different brand though! Super soft on the bum.
We knew this day would come, and we want to start by saying that we make the magic happen, not the other way around. Since the secret is out, be sure to grab your free Charmin Roll Extender before you go. You can find it on our website and we promise it will make this relationship last longer.